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Need some help with your order or got a burning question that you need answered? We're all ears.

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FAQ
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Frequently Asked Questions

  • What is C2+?
    C2+ is an all-surface all-natural disinfectant composed of organic chemical compounds scientifically derived from food waste.
  • What ingredients are found in C2+?
    C2+ comprises of two main ingredients - Cashew + Chitosan. It also consist of water and active ingredients (Iron & Polyphenolsl) that make up 98% of the product. The remaining 2% of the product is Yuzu Extract - and yes that makes our product smells amazing.
  • How should I use C2+ Disinfectant?
    C2+ disinfectant is designed to continuous kill bacteria and viruses* for a long period of time. We have perfected it to not only be long lasting but toxic free to protect you and your loved ones. You can use it on all surfaces- countertops, wooden surfaces and tiles. We even use it on fabrics to disinfect any bacteria we might have caught while being out. Spray from a distance of 30 - 55cm and wipe with a low-absorbant cloth.
  • How long does the sanitizing effect last?
    Hand sanitizer - 24 hours. All Surface Disinfectant - 7 days. Commercial Grade - 180days
  • How should C2+ be stored?
    C2+ products should be stored away from sunlight, at temperatures from 0-43°C for the product shelf life and expiration.
  • Are C2+ products safe for people with allergies?
    Yes, our products is safe for kids and pets.
  • Is C2+ effective against Coronavirus?
    Yes. Our technology Vikang 99 has been proven to inactivate 99% of the SARS-CoV-2 as well as the human coronavirus family strains just as OC43 as well as 229E.
  • Is C2+ vegan and cruelty free?
    All C2+ products are 100% cruelty-free and vegan. We do not test on animals.
  • Is it safe to use C2+ products during pregnancy?
    Yes, it is safe to use all our products during pregnancy and nursing
  • Do you ship internationally? What are the charges?
    Yes we do. At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order.
  • When can i expect my order?
    Your order will be processed up to 2 business days to be ready for delivery. Your order will be delivered within 4 - 7 business days Orders are shipped on business days only. Business days are Monday to Friday, 9am – 6pm, excluding national holidays in Singapore. For orders done before 3pm, processing day will be counted on that day. For orders done after 3pm, processing day will start on the next business day. Processing up to 2 business days. To track your order, please input your tracking number here.
  • How do I track my order?
    Once your order has been dispatched from our warehouse you will receive a shipping confirmation email with your tracking number and link to track your order online. There may be some delay between the status of an order being updated on the website, however the carrier usually updates their information within one business day.
  • What is your return policy?
    All returns are to be made within 14 days from the purchase date. For more information on our return and refunds policies, you can contact us at hello@c2plus.sg
  • What is C2+?
    C2+ is an all-surface all-natural disinfectant composed of organic chemical compounds scientifically derived from food waste.
  • What ingredients are found in C2+?
    C2+ comprises of two main ingredients - Cashew + Chitosan. It also consist of water and active ingredients (Iron & Polyphenolsl) that make up 98% of the product. The remaining 2% of the product is Yuzu Extract - and yes that makes our product smells amazing.
  • How should I use C2+ Disinfectant?
    C2+ disinfectant is designed to continuous kill bacteria and viruses* for a long period of time. We have perfected it to not only be long lasting but toxic free to protect you and your loved ones. You can use it on all surfaces- countertops, wooden surfaces and tiles. We even use it on fabrics to disinfect any bacteria we might have caught while being out. Spray from a distance of 30 - 55cm and wipe with a low-absorbant cloth.
  • How long does the sanitizing effect last?
    Hand sanitizer - 24 hours. All Surface Disinfectant - 7 days. Commercial Grade - 180days
  • How should C2+ be stored?
    C2+ products should be stored away from sunlight, at temperatures from 0-43°C for the product shelf life and expiration.
  • Are C2+ products safe for people with allergies?
    Yes, our products is safe for kids and pets.
  • Is C2+ effective against Coronavirus?
    Yes. Our technology Vikang 99 has been proven to inactivate 99% of the SARS-CoV-2 as well as the human coronavirus family strains just as OC43 as well as 229E.
  • Is C2+ vegan and cruelty free?
    All C2+ products are 100% cruelty-free and vegan. We do not test on animals.
  • Is it safe to use C2+ products during pregnancy?
    Yes, it is safe to use all our products during pregnancy and nursing
  • Do you ship internationally? What are the charges?
    Yes we do. At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order.
  • When can i expect my order?
    Your order will be processed up to 2 business days to be ready for delivery. Your order will be delivered within 4 - 7 business days Orders are shipped on business days only. Business days are Monday to Friday, 9am – 6pm, excluding national holidays in Singapore. For orders done before 3pm, processing day will be counted on that day. For orders done after 3pm, processing day will start on the next business day. Processing up to 2 business days. To track your order, please input your tracking number here.
  • How do I track my order?
    Once your order has been dispatched from our warehouse you will receive a shipping confirmation email with your tracking number and link to track your order online. There may be some delay between the status of an order being updated on the website, however the carrier usually updates their information within one business day.
  • What is your return policy?
    All returns are to be made within 14 days from the purchase date. For more information on our return and refunds policies, you can contact us at hello@c2plus.sg
  • What is C2+?
    C2+ is an all-surface all-natural disinfectant composed of organic chemical compounds scientifically derived from food waste.
  • What ingredients are found in C2+?
    C2+ comprises of two main ingredients - Cashew + Chitosan. It also consist of water and active ingredients (Iron & Polyphenolsl) that make up 98% of the product. The remaining 2% of the product is Yuzu Extract - and yes that makes our product smells amazing.
  • How should I use C2+ Disinfectant?
    C2+ disinfectant is designed to continuous kill bacteria and viruses* for a long period of time. We have perfected it to not only be long lasting but toxic free to protect you and your loved ones. You can use it on all surfaces- countertops, wooden surfaces and tiles. We even use it on fabrics to disinfect any bacteria we might have caught while being out. Spray from a distance of 30 - 55cm and wipe with a low-absorbant cloth.
  • How long does the sanitizing effect last?
    Hand sanitizer - 24 hours. All Surface Disinfectant - 7 days. Commercial Grade - 180days
  • How should C2+ be stored?
    C2+ products should be stored away from sunlight, at temperatures from 0-43°C for the product shelf life and expiration.
  • Are C2+ products safe for people with allergies?
    Yes, our products is safe for kids and pets.
  • Is C2+ effective against Coronavirus?
    Yes. Our technology Vikang 99 has been proven to inactivate 99% of the SARS-CoV-2 as well as the human coronavirus family strains just as OC43 as well as 229E.
  • Is C2+ vegan and cruelty free?
    All C2+ products are 100% cruelty-free and vegan. We do not test on animals.
  • Is it safe to use C2+ products during pregnancy?
    Yes, it is safe to use all our products during pregnancy and nursing
  • Do you ship internationally? What are the charges?
    Yes we do. At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order.
  • When can i expect my order?
    Your order will be processed up to 2 business days to be ready for delivery. Your order will be delivered within 4 - 7 business days Orders are shipped on business days only. Business days are Monday to Friday, 9am – 6pm, excluding national holidays in Singapore. For orders done before 3pm, processing day will be counted on that day. For orders done after 3pm, processing day will start on the next business day. Processing up to 2 business days. To track your order, please input your tracking number here.
  • How do I track my order?
    Once your order has been dispatched from our warehouse you will receive a shipping confirmation email with your tracking number and link to track your order online. There may be some delay between the status of an order being updated on the website, however the carrier usually updates their information within one business day.
  • What is your return policy?
    All returns are to be made within 14 days from the purchase date. For more information on our return and refunds policies, you can contact us at hello@c2plus.sg

Disinfectant

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